Customer Relationship Management

Improving customer relations, business communication, increasing revenues or boosting sales can be a challenging task for businesses. Zoho CRM software helps businesses of all sizes close more deals the smarter way. It lets you reach people on the phone, via live chat, email, through social media, and even in person.

Customer relationship management (CRM) is an approach to managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Some of the Zoho Applications which can leverage your business needs as below. Please click to know more.

Zoho One

Run your entire business with 40+ integrated applications. With Zoho One, you can manage, connect, and automate business processes across your organization. Experience the Operating System for Business.

  • CRM Plus

    Unified Customer
    experience platform

  • WorkPlace

    All the tools for work
    in one integrated suite.

  • Fiance Plus

    Unified finance
    platform for business.

Why SmogBee ?

CRM is a customer-oriented feature with service response based on customer input, one-to-one solutions to customers’ requirements, direct online communications with customer and customer service centers that help customers solve their issues.

SmogBee is authorized partner for Zoho. SmogBee can leverage your business by accessing Zoho Applications.

Our range of business software and services is continually evolving as we constantly innovate. The range includes software to manage your business’ finances, run the payroll, manage customer and supplier relationships, plan the business and support your HR function. Our software ranges from accounts, payroll, forecasting and business intelligence to customer relationship management, e-business and help for start-ups.

We offer range of CRM services. Some of benefits include:

  • Business Automation
  • Data WareHouse Technology
  • 360-degree view of your business
  • Improvement in customer retention
  • Better lead-to-deal conversion rates
  • Opportunity & Lead Management
  • Developing and maintaining Client relationships
  • Contact Management
  • Sales Forecasting
  • Interactive Dashboard
  • Reporting
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SmogBee Digital Marketing is a boutique firm with unique hands on approach to helping clients with all aspects of Digital Marketing Strategy, Social Media Marketing, Search Engine Marketing (SEO & PPC), Branding & Design, Mobile Marketing and Email Marketing.